Santhosh Kumar
Head Of Service Delivery at Moving Walls
- Role
- Head of Service Delivery at Moving Walls
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Santhosh Kumar
19 Years of experience spanning across Business Analysis, Service Delivery Manager…
Experience
Head of Service Delivery
Aug 2019 — Present · Chennai, IN
Movingwalls is an AdTech company specialized in Out of Home Solutions, Measurement, Optimization and Tools for a data-led Ad Planning, Execution and Measurement With presence across India, Singapore, Malaysia, Philippines, Indonesia, Nigeria, Latam, Myanmar etc, MW has a US patented Multi-Sensor approach for Audience measurement. Multiple Data sources such as Digital, In-app sdk, social, IoT, Google Traffic is used for deeper customer understanding of audience movement across all locations.Check out for more information about the company. My roles and responsibilities include Overview : Manage multiple Operations service functions across markets, and oversee a processing team to ensure that all projects are completed in an efficient, accurate, and timely manner.Pre-Sale - Core part of the client pitches for MW solutions across Demand and Supply side, along with Data Analytics- Resolving client queries on the MW solutions, usages and any post sale support Post-Sale- Post Onboarding formalities, Own Service Delivery by working with Operations, Data Analytics, Platform owners to ensure that the client\'s - Follow Agile methodologies to ensure that the project delivery is efficient and adhered to timelines with incremental customer benefits- Setup processes for Incident Management, Change management to ensure that clients have maximum platform utilization - Core member of the Digital Mobile App Delivery team to inculcate learnings and maximize efficiency of Digital Campaigns through Social Platforms, Hyper local mobile ad etc- Drive Data quality initiatives across the markets by working with the Data Analysts and the Engineering team- Core member of team to help company achieve it\'s client conversion targets- Manage Data analyst team to work on Bespoke Projects for Location Analysis- Work closely with the product team to suggest features basis the customer learnings and requests
Education
Vels Srinivasa College of Engineering and Technology
BE - Bachelor of Engineering, Electrical, Electronic and Communications Engineering Technology/Technician
2003 — 2007
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.