Neha Ramananda
Cyber Security and IT Support Analyst @Udlive
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WORK HISTORY
Cyber Security and IT Support Analyst @Udlive
Alton, GB
Role Overview:A dual-focus role supporting Governance, Risk & Compliance (GRC) and organisation-wide IT support, strengthening security, compliance, and operational reliability.Key Responsibilities-Support ISO 27001 and Cyber Essentials compliance, including audits, evidence, and document control-Maintain the risk register and track mitigation actions-Monitor policy acknowledgements and deliver security awareness training and phishing simulations-Provide first-line IT support, troubleshooting hardware, software, and access issues-Manage secure onboarding/offboarding, user accounts, permissions, and IT assets
EDUCATION
Maharaja Institute of Technology , Mysore
Bachelor's degree, Information science engineering
University of York
Master of Science - MS, Cyber security
ABOUT NEHA RAMANANDA
Information security professional with an MSc in Cyber Security from the University of York. I have solid expertise with security frameworks such as ISO 27001 and Cyber Essentials, and hands-on skills with tools like Splunk for SIEM, Wireshark for network analysis, and Autopsy for digital forensics.I previously worked at Accenture, where I managed SQL databases using SSMS, handled IT queries, and supported IT operations through tools like ServiceNow for incident management, Jira for project tracking, and Active Directory for user access and account administration.I’m currently gaining experience in Governance, Risk, and Compliance (GRC) and managing phishing awareness campaigns and simulation exercises. Social engineering and the human aspects of cybersecurity are areas I’m particularly interested in, and I’m focused on building practical expertise in these domains.
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