Narsimha Reddy

Business Analyst @Bank of America

Charlotte, NC, US

Worked closely with business stakeholders to gather and document business requirements for banking software enhancements by reducing the integration errors, ensuring alignment with business goals and user needs.<> Transformed business needs into detailed functional specifications, including BRDs, FRDs, and user stories, leading to a 20% faster project delivery with ensuring alignment with financial regulations and compliance standards.<> Led change management during a system upgrade, creating training materials and workflows, reducing user adoption time by 40% across 10+ departments.<> Utilized SQL and Power BI dashboards to conduct detailed data analysis, validate financial data, and generate insights that supported key decision-making, improving operational efficiency by 15%.<> Managed cross-functional communication between stakeholders, technical teams, and external vendors, improving project transparency and delivering a 25% increase in stakeholder satisfaction.<> Facilitated User Acceptance Testing (UAT), ensuring system changes met business requirements and regulatory standards, achieving zero major defects post-production.<> Developed process models and optimized workflows through detailed As-Is/To-Be analysis, leading to a 10% reduction in processing time and cost savings of for key banking operations.<> Provided post-implementation support by leading user training sessions and troubleshooting issues, which resulted in a 20% increase in user adoption for more than for clients and minimized disruptions during system rollout.<> Mentored and coached junior business analysts, increasing team efficiency by 15% and standardizing documentation practices across the department.

George Mason University

Master's degree

Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Kancheepuram

Bachelor of Technology - BTech