Navin Kumar Puram

About Navin Kumar Puram

As a seasoned leader in technology and operations, I bring extensive experience in establishing and scaling Global Capability Centers (GCCs), driving country-level operations with a strong focus on compliance, governance and strategic alignment. My expertise spans building high-performing technology teams from the ground up, managing large-scale delivery operations and executing complex implementation projects with agility and precision. I have a proven track record in program and delivery management, organizational leadership and offshore center setup, with deep domain experience across Financial Services and Healthcare. I thrive on aligning local execution with global expectations ensuring seamless collaboration, consistent delivery and measurable impact across geographiesOver the course of my career, I have spent over 10 years working with leading financial services organizations, gaining deep exposure across Retail and Corporate Banking, Trade Finance, Wealth Management, Cash Management and Treasury Operations. This experience includes working with some of the largest financial institutions globally, where I contributed to strategic initiatives and technology-driven transformation.In addition, I have led large offshore delivery programs for over 7+ years, covering U.S. Government and Commercial Healthcare, including Workers Compensation and Payer projects. My leadership has consistently focused on driving delivery excellence, operational efficiency and client satisfaction across complex, multi-stakeholder environmentsSpecialties: Setting up Delivery Centers, Domain Consulting, Solution Design, Enterprise Performance & Risk Management, Core Banking, Credit Systems, Product System Integration, Domain - Retail Banking, Corporate Banking, Trade Finance, Cash Management, Wealth Management, Asset Liability Management, Liquidity Risk, Profitability & Funds Transfer Pricing, AML & Fraud, Financials & ERP, US Government & Commercial Healthcare, Workers Compensation, Claims processing, Payer- Overall 25+ years of experience- Onshore exposure of over 5 years- Setting up of multiple product COE\'s- Manage Top and Bottom line- GTM activities & strategize delivery- Enable strong product alliances- Solution Consulting & Transformation- Managing large delivery teams

Experience

1. Country Manager

   MedRisk

   Apr 2025 — Present · Hyderabad, IN

   Country GCC Operations and Technology Leadership,Setting up of India Offices,Technology Delivery & Capability India Lead - US Healthcare / Workers Compensation,Product COE & Life Cycle Management Specialization

Education

• Osmania University

  Bachelor of Commerce, Statistics & Advance Accountancy from New Science College, Hyderabad

• American Bankers Association

  Certification in US Mortgages, US Mortgages

• Institute of Computer Software Sciences (ICSS)

  Post Graduate Diploma in Computer Applications (PGDCA) / Diploma in Comp. Appln (DCA), Information Technology

• Centre for Financial Management

  Strategic Financial Management, Finance and Financial Management Services

• Indian Institute of Management, Lucknow

  Executive Senior Leadership Program, Organizational Leadership

• Indian Institute of Management, Calcutta

  Certification in Artificial Intelligence & Machine Learning

• Project Management Institute

  Project Management Professional (PMP), Project Management

Skills

• Banking
• Business Analysis
• Bfsi
• Management
• Outsourcing
• Global Delivery
• Pre-Sales
• Requirements Analysis
• Software Project Management
• Requirements Gathering
• Vendor Management
• Solution Architecture
• Consulting
• Sdlc
• Software Development Life Cycle (Sdlc)
• Team Management
• Oracle
• Risk Management