Pralhad Sonar
Empowering Customer Success | 8x Certified Customer Success Manager | Cloud-Native SAAS | Speaker
- Role
- Sr Customer Success Manager at Vercel
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Pralhad Sonar
With over 19 years of experience in the IT industry, I’ve built a career at the intersection of open-source innovation and cloud-native SaaS/PaaS/IaaS technologies — all with a clear focus on enabling Customer Success at scale. Currently, I serve as a Sr. Customer Success Manager at Vercel (vercel.com), where I collaborate with elite customers, global partners, digital agencies, and business stakeholders. Together, we accelerate innovation and performance - making the modern web faster, more secure, and more impactful. My core strength lies in building trusted, long-term relationships with enterprise clients and aligning our solutions to their evolving business goals. Whether it’s driving adoption, unlocking value, or navigating complex digital transformations, I stay committed to ensuring measurable outcomes and strategic alignment at every step. My core mission is to empower Customers to achieve sustainable, long-term business success - a passion I also share through insights on my personal tech blog,
Experience
Sr Customer Success Manager
Nov 2024 — Present · Pune, IN
Education
Savitribai Phule Pune University
M.C.M. - Master In Computer Management
Quantic School of Business and Technology
M. B. A. - Master of Business Administration
Savitribai Phule Pune University
PGDCA - Post Graduate Diploma In Computer Applications
Maharashtra State Board of Secondary & Higher Secondary Education
SSC
MSBTE - Maharashtra State Board of Technical Education
Polytechnic Diploma In Computer Engineering
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