Anurag Agarwal

About Anurag Agarwal

An entrepreneur at heart, having worked on various innovative Product Platforms both in the B2B and B2C space and a Solutions specialist, with strong problem-solving skills driven towards building a friction-less user experience.Carries the ideal blended experience of having worked on various enterprise wide Technology products & projects. Translated into co-founding two start-ups till date, one of which is to optimise unified reporting tool for UC products.Through multiple stakeholder engagements, attention to details, and use of principles and processes, I lead to data driven decision making and consistent positive results.Reach me on:LinkedIn message: n••••••••@gmail.com : 88••••••32 : https://talkinganurag.com/2020/01/08/welcome-to-my-blog/

Experience

1. Senior Technical Pm Copilot Agents & Agent 365

   Microsoft

   Jul 2024 — Present · Bengaluru, IN

   I’m a Product Manager working on Microsoft 365 Copilot and AI Agents (\"Agent 365\"), focused on building enterprise‑ready, scalable AI products that deliver measurable customer value.My work sits at the intersection of product strategy, customer needs, and engineering execution. I partner closely with customers, field teams, product owners, and engineering to shape product direction, prioritize features, and improve real‑world adoption and quality.I specialize in:Product discovery & roadmap shaping based on customer feedback, usage signals, and enterprise requirementsDefining and prioritizing features for Copilot extensibility, AI agents, and enterprise integrationsDriving response quality, trust, and reliability through evaluations, feedback loops, and iterationTranslating complex customer problems into clear product requirements and actionable decisionsLeading cross‑functional execution across product, engineering, and go‑to‑market teamsA significant part of my role involves working directly with large enterprise customers to understand how AI agents are used in real business workflows, identifying gaps, and feeding those insights back into the product to influence design, governance, and scale readiness.I’m particularly passionate about building AI products that are explainable, controllable, and production‑grade, not just impressive demos — ensuring Copilot and AI agents are trusted tools in day‑to‑day enterprise work.

Education

• Gautam Buddha Technical University

  Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

  2008 — 2012

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Master of Business Administration (MBA), Operations Management and Supervision

  2013 — 2014