Syed Nouman Naseer
Software Architect and Backend Engineer @ IBM | Cloud Ops Automation
- Role
- Software Engineer at IBM
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Syed Nouman Naseer
Innovative Software Architect and Backend Engineer, I bring over 7 years of comprehensive…
Experience
Software Engineer
Jul 2022 — Present · Austin, TX, US
Lead a team of engineers to develop an automation platform for cloud operations, enhancing team productivity by integrating incidents from multiple platforms- Architected a cloud automation platform processing 1K+ daily requests with 99.9% uptime, leveraging Cloudant, Event Streams, MQ, and Code Engine- Accelerated incident management by building a FastAPI-based Slack bot integrating external APIs, cutting response times by 40%- Optimized system performance with Redis caching (API latency reduced from 800ms to 150ms) and migration of legacy services to microservices (60% faster deployments)- Improved reliability and delivery by establishing CI/CD pipelines with automated testing and designing a disaster recovery strategy (RPO 15 min, RTO 1 hr)- Advanced AI adoption through GenAI integration using IBM Granite and LangChain, developing an operations chatbot that streamlined workflows and enhanced customer case handling.
Education
National University of Computer and Emerging Sciences
Bachelor’s Degree
2013 — 2017
Texas McCombs School of Business
Artificial Intelligence
2024 — 2025
Army Public School and College System Sialkot
Matric
2005 — 2011
Punjab College Lahore
Fsc Pre-Engineering
2011 — 2013
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