Norman Rothe
Head of Crm, Information Technology @Dräger
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WORK HISTORY
Head of Crm, Information Technology @Dräger
Lubeck, DE
Head of the CRM IT department with End-2-End repsonsibility of all global IT solutions in the area of marketing, sales and service. Besides legacy applications accountable for a large multi-instance Microsoft CRM installation with 4.400+ users across five continents.+ Leading a transformation towards a Microsoft Dynamics 365 CRM SaaS SAP ERP single instance target landscape+ budget responsibility in 8-digit euro range+ Fit to purpose CRM solution design strategy: Managing significant custom developments following the agile software development process and DevOps operation model+ Transition from projects to self organized product teams
EDUCATION
Technische Universität Darmstadt
Master, Industrial Engineering (Dipl. Wirtsch.-Ing.)
SKILLS
ABOUT NORMAN ROTHE
IT executive managing cross functional and global initiatives across Sales, Service and Logistics for large manufacturing enterprises (8-digit budget responsibility). End-2-end responsibility for 6.700+ users on three platforms: Microsoft Dynamics 365, SAP ECC und Java.Enabler of digital transformation incl. the migration of legacy systems to the Azure cloud, move away from waterfall projects towards agile and autonomous product teams using DevOps. Cost effective IT driven business transformation governing long term and cross-organizational initiatives on SAP and Microsoft platforms involving multiple thousand employees. Key initiatives: CRM, Mobile Field Service, Spare Parts Management and eBusiness.Manager and mentor of senior Enterprise Architects and Project Managers acting as Trusted Advisor enabling the execution of strategic business objectives.Strategic advisor to SAP Competence Centers of leading High Tech companies including Samsung, Siemens, Ericsson, Nokia and Infineon SAP Solution Management Director taking market trends and business requirements from idea to released software solutions.
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