Norman Major
Director, Audience Services at Segerstrom
- Role
- Director, Audience Services at Segerstrom Center for the Arts
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Norman Major
Experienced in all facets of ticketing, including, but not limited to event creation, subscriptions, reporting, staffing, customer service, policy creation and implementation, training, inventory management, and all financial aspects.17 years experience with TicketMaster, including RepGen and Repgen Editor. Consultant in creating custom Repgen reports. 10 years experience with Tessitura ticketing system, including event creation, extractions, and offers. Certified in Microsoft Excel. 10 years experience in creating custom Macros used for schedules, employee performance tracking, and box office reporting.Specialties: Ticket system conversion, planning and organizing theater expansion, ADA law in regards to ticketing, Excel Macros.
Experience
Director, Audience Services
Segerstrom Center for the Arts
May 2022 — Present · US
Skills
- Acting
- Social Media
- Stage Management
- Ticketing
- Nonprofits
- Theatre
- Customer Service
- Entertainment
- Stage
- Entertainment Industry
- Theatrical Production
- Non-Profits
- Tessitura
- Ticket Sales
- Leadership
- Live Events
- Ticket Operations
- Management
- Musical Theatre
- Performing Arts
- Marketing
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