Norman Bonner

About Norman Bonner

While coming up in a world where you are only as good as what you last fixed, I’ve found my true calling in guiding, mentoring, and empowering the teams and individuals around me. As a dedicated Scrum Master and Agile Coach, I champion the principles of servant leadership, seeking that every member of our teams feels heard, valued, and equipped to tackle challenges with confidence. During my tenure at Morgan Stanley, it isn\'t just about the numbers or the latest cyber threat. It is about fostering a culture of collaboration, weaving Agile principles (such as continuous improvement) into our fabric, and consistently reminding ourselves of the human element in every project. My joy comes not just from completing shrinking backlogs, but from seeing a team member\'s growth, from facilitating meaningful retrospective meetings, and from bridging gaps in communication to bring about transformative change. My journey has reinforced one belief: Agile isn\'t just about processes; it\'s about people. And as we move forward in an increasingly interconnected world, my goal remains steadfast: to inspire, guide, and uplift every individual I work with, laying the groundwork for collective success. EXPERTISE AREAS: Project Management Risk Assessment & Investigation Coaching Continuous Quality Stakeholder Management Mentoring COMPETENCIES: Agile Frameworks and Methodologies | Scrum Framework | Quality Control and Assurance | Root Cause Analysis | Regulatory Compliance | Management Reporting | Team Empowerment and Facilitation | Facilitating Communication and Collaboration | Conflict Resolution | Continuous Process Improvement | Agile Ceremonies and Meetings | Risk Assessment and Mitigation.

Experience

1. Internal Vulnerability Management Commercial Vulnerability Management

   Morgan Stanley

   Jan 2018 — Present · New York, NY, US

   Analyze reported vulnerabilities in commercial software products, diagnose the severity and relevance and assign process improvements to technology owners for remediation. Manage multiple concurrent projects with different release cycles and schedules, involving remote development teams. Educate and provide Scrum training such as built-in-quality practices, work-in-process (WIP) limits, Kanban and SAFe techniques to improve efficiency. Selected Accomplishments: Completed extensive Agile training which led to the acquisition of Agile certifications Maintained a successful track record in service delivery, with the ability to manage multiple stakeholder communities with varying experience levels and service level agreements (SLA). Resolved high-risk conflicts and established clear goals by effectively managing project and program timelines and sharing resources with an emphasis on building strong cross-functional relationships across departments.

Education

• Austin Community College

  Business/Corporate Communications

• The University of Texas at Arlington

  Communication and Media Studies