Norman Flynn
Change Manager @BMO
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WORK HISTORY
Change Manager @BMO
CA
Change Manager in local for business segments.
EDUCATION
Haadi Academia & Development
ITIL Certification Foundation Level, Information Technology Infrastructure Library (ITIL) Version 3
Sheridan College
Certificate Programme, Information Technology Project Management, Honours 3.5
York University
Post-Graduate Certificate in Business Administration, Business, Management, Marketing, and Related Support Services
Seneca College of Applied Arts and Technology
Diploma Computer Programmer Operator, Computer Science, 2.75
ABOUT NORMAN FLYNN
A result-oriented Informational Technology professional with more than 20 years of experience in Service Delivery/Operations, Change Management, Incident, and Problem Management, Vendor Management, Access Management, End User Support (Citrix, Windows, Distributed, Mainframe, and Infrastructure) for Information Service Management (ITSM) and best practices.
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