Norman Moore
Business Change Manager Sr.
- Role
- Business Change Manager Sr at Anthem Blue Cross and Blue Shield
- Location
- Roanoke, VA, US
- LinkedIn followers
- 500 followers
Experience
Business Change Manager Sr
Anthem Blue Cross and Blue Shield
Mar 2019 — Present · Roanoke, VA, US
Salesforce Administrator for Federal Employee Program (FHPS) at Anthem BCBS. I ensure reporting is created and structured to inform management on the performance of their teams. I develop data management processes for the importation and exporting of data. I perform routine Salesforce data cleanups and create documentation on fields, processes and workflows. I am responsible for training the team and making training videos using Brainshark. I am also the Brainshark administrator for the Federal Employee Program. Brainshark is a presentation tool that is used to educate members and potential members on our benefits and products.
Education
Franklin County High School
Associate of Science (A.S.), Accounting and Business/Management
1984 — 1987
Virginia Western Community College
Associate's degree, Accounting and Business/Management
1987 — 1989
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