Norma Conner
Senior Manager - Quality and Continuous Improvement at GXO Logistics, Inc.
- Role
- Director, Amapac Quality at GXO Logistics, Inc.
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Norma Conner
Experienced Quality Systems Professional with a passion for establishing new systems to meet changing business needs. Trained and certified systems auditor with experience in vendor quality / supplier development, third party audit programs for the food contact, consumer goods, automotive and general industrial segments as well as environmental via BRC, SQF, IMS/PMO, YUM, SONY Green Partner, Kosher, Social Responsibility, TS16949, ISO14001, and ISO9001. Excellent organizational skills and experience in developing and implementing business systems to support management objectives in order to achieve third party certification and gain new business. Comfortable in working directly with customers and suppliers from small business shops to global corporations. Have traveled the world to train resources and conduct supplier qualification audits (China, Spain, Canada, England, and in the U.S.)Enjoy writing procedures and work instructions, creating process maps, control plans, and FMEA as tools to improve processes and reduce variation. Skilled in corrective action process tools such as 8D and 5 Why for effective root cause analysis. Leader of cross-functional teams focused on improving processes.ASQ Certified Quality AuditorASQ Certified Food Safety Quality AuditorSQF PractitionerFSPCA Preventive Controls for Human Food
Experience
Director, Amapac Quality
Feb 2024 — Present
Education
University of Phoenix
BSBM, Business, Management, Marketing, and Related Support Services
1998 — 2001
Skills
- Training
- 5s
- Change Management
- Quality Management
- Design of Experiments
- Manufacturing
- Nsf
- Iso 14001
- Product Development
- Software Documentation
- Msa
- Root Cause Analysis
- Root Cause Problem Solving
- Quality Assurance
- Value Stream Mapping
- Process Improvement
- Iso/Ts 16949
- Records Management
- Iso
- Fda
- Tqm
- Quality Systems Design
- Sqf Level 3
- Customer Specific Requirements
- Lean Manufacturing
- Sgs
- Iso 9000
- Ppap
- Continuous Improvement
- Quality System
- Iso14001
- Dmaic
- Doe
- Quality Control
- Kaizen
- Haccp
- Spc
- Document Drafting
- Project Planning
- Apqp
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