Norma Alley
Customer focused Business Analyst experienced with requirements, documentation, and configuration. Don’t be shy; if you’re visiting my profile, connect or follow!
- Role
- Business Systems Analyst Iv at Hanger, Inc.
- Location
- Concord, NC, US
- LinkedIn followers
- 500 followers
About Norma Alley
What do I love doing? Troubleshooting, problem solving, training people and improving processes.I enjoy unraveling mysteries or identifying the root cause of a problem and learning how to avoid repeating similar problems. I love finding the story behind a pile of data; sorting, summarizing, interpreting.finding the what and why is fun!Through research and collaboration, I have been involved in numerous improvement initiatives, resulting in increased efficiencies and increased revenue. I am recognized for my passion and execution in helping colleagues, neighbors, and strangers. I get satisfaction and happiness from seeing the look of relief on someone’s face when I’ve removed a stumbling block or reduced stress or burdens for themAnd if it matters, I’m atheist. 🤷Hobbies: Road trips and porch sittingAreas of ExpertiseCommunication | Customer Service | Project & Program Management | Troubleshooting | Unit Testing | Staff Development | Training & Delivery | Account Management | Team leadership Process Improvement | New Product Training | Sales Order Management | Fulfillment & Logistics | System Analysis | Continuous Improvement | System Management | Oracle R12 | Product Roadmap | Technology Development | Data management | Inventory Control
Experience
Business Systems Analyst Iv
Jun 2023 — Present
Skills
- Sql
- Microsoft Office
- Sales
- Customer Service
- Sales Management
- User Acceptance Testing
- Direct Sales
- Database Development
- Unit Testing
- Account Management
- Process Improvement
- Coaching
- Microsoft Excel
- Business Process
- Troubleshooting
- Leadership
- Employee Relations
- Team Building
- Continuous Improvement
- Microsoft Word
- Team Leadership
- Sqlite
- Business Analysis
- Databases
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