Norma McEldowney

Senior Talent Operations Manager @Border States

Chicago, IL, US

As Senior Talent Operations Manager at Border States, I lead the optimization of talent acquisition and talent management systems, processes, and tools to drive efficiency, scalability, and alignment with strategic business goals. My role focuses on streamlining recruitment workflows, implementing and maximizing technology platforms, establishing data-driven performance metrics, and enhancing the overall candidate and employee experience. Collaborating closely with HR, business leaders, and external partners, I work to ensure our talent operations support the company\'s ongoing growth and reflect the ownership mindset that defines Border States\' culture.