Norma James
Network Support Specialist @Auvik
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WORK HISTORY
Network Support Specialist @Auvik
Waterloo, ON, CA
Provide deployment, platform, functionality, integration and data networking support~Configuration support of Netflow, SNMP, SSH, Telnet, CLI, WMI and other protocols~Perform and analyze TCP dump packet captures isolating traffic issues in session flows~Configuration vendor support for Cisco, Meraki, HP, Fortinet, Juniper, SonicWALL etc.~Knowledge of packet switched networking (switching & routing)~Networking protocols such as TCP, UDP, FTP, TFTP, DNS, DHCP, SSH, Telnet, ICMP
ABOUT NORMA JAMES
A highly motivated, quick learner and focused team player with the ability to communicate…
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