Norma Evans
Digital Planning, Culture & Practices Director @ScottishPower
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WORK HISTORY
Digital Planning, Culture & Practices Director @ScottishPower
Lead the newly created Digital Planning, Culture & Practices (DPCP) function within the UK Digital Transformation organisation.Provide direction across key strategic areas, ensuring alignment with ScottishPower’s digital transformation goals.AI Centre of Enablement & Data Governance:Established and lead ScottishPower’s AI Centre of Enablement, designed to embed innovation, governance, and capability-building across the AI lifecycle.Lead the Data & AI Governance function, ensuring responsible AI adoption, regulatory compliance, and alignment with Iberdrola’s group policy.Oversee the development of governance artefacts including risk assessments, ethical compliance reports, and stakeholder engagement frameworks.Chair or support the AI Governance Committee, coordinating cross-business alignment and readiness for the EU AI Act and other regulatory frameworks.Drive the creation of AI learning pathways and the launch of the ScottishPower Data & AI Academy.Digital Planning & Investment:Coordinate strategic and annual digital planning across all business areas (Commercial, Networks, Generation, Renewables, Corporate).Prioritise and govern digital technology investments based on value and business impact.Culture & Ways of Working:Drive cultural transformation by embedding agile methodologies and digital-first mindsets across the organisation.Promote continuous learning, innovation, and collaboration through structured models like Communities of Practice.Governance & Enablement:Oversee the adoption and governance of emerging technologies, including Artificial Intelligence.Lead the development of flexible service models (e.g. “Do It Yourself”, “Do It With You”, “Do It For You”) to support digital delivery.People-Centred Change:Champion benefit-led change management strategies that prioritise people and measurable outcomes.Foster cross-functional collaboration between Centres of Excellence and business units to scale digital capabilities.
EDUCATION
University of St Andrews
Master of Arts (MA), Social Anthropology
University of Stirling
Master of Philosophy (MPhil), Publishing Studies
ABOUT NORMA EVANS
I am a digital transformation and change leader focused on building digitally mature, AI‑enabled organisations. I lead enterprise AI delivery, strengthen data and AI governance, and shape the cultural and workforce readiness needed for responsible, scalable AI adoption. My work enables confident strategic decision‑making and embeds emerging technologies into core business operations.At ScottishPower, I head Digital Planning, Culture & Practices — including the enterprise AI Centre of Competence. I drive corporate‑level AI adoption, regulatory readiness (including the EU AI Act), and workforce transformation through a comprehensive AI enablement strategy.I operate where strategy, technology, and people meet, bringing clarity to complexity and enabling teams to adopt new ways of working with trust, capability, and purpose.My focus includes:• Enterprise AI solution delivery and business enablement• AI and data governance, risk, and ethical assurance• Workforce transformation and AI‑ready culture• Digital‑first practices and organisational capability building• Enterprise digital planning and investment prioritisation• People‑centred change and cross‑functional collaborationI lead with a relationship‑first style and a strong commercial mindset, ensuring digital and AI investments deliver meaningful, lasting business value.
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