Noreen Folan

About Noreen Folan

Professional, innovative Tech Project Team Manager with over 25 years experience working…

Experience

1. Mortgage Loan Operations Manager - Managing Director

   CIBC

   Oct 2012 — Present · 70 W. Madison St, IL

   Resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.• Knowledgeable of day to day life loan cycle of a Consumer loan including but not limited to loan application, processing, underwriting, appraisal evaluation, closing and servicing. • Comprehensive knowledge of practices, procedures and principals of project management• Ability to impact, influence and achieve results with effective negotiation, problem solving and communication skills• Demonstrated leadership to drive team performance to produce strong results• Ability to address performance issues with employee not meeting performance expectations• Advanced research/analytical skills to identify issues, influence and propose appropriate resolutions with effective negotiation, problem solving and communication skills• Responsible for the completion of system/configuration changes required as Business Admin for CRIF ACTion Loan Origination System, including but not limited to change requests, system releases and updates, testing and communication of these changes.• Act as liaison for all Bank-related as well as external Compliance and Audit examinations• Ensure that all projects regarding Consumer Lending are represented effectively including but not limited to subject matter expertise, process and procedure updates, testing and communications.• Prepare, review and submit HMDA reporting to Compliance on a monthly basis• Train and coach team members to ensure performance meets department objectives and expectations.

Skills

• Retail Banking
• Mortgage Lending
• Business Analysis
• Business Requirements
• Loan Servicing
• Management
• Mainframe
• Insurance
• Project Management
• Underwriting
• Strategy
• Mortgage Banking
• Credit Analysis
• Leadership
• Portfolio Management
• Loans
• Credit
• Banking
• Risk Management
• Capital Markets
• Consumer Lending
• Vendor Management
• Credit Cards
• Financial Risk