Norbert Tesar

About Norbert Tesar

As a hospitality leader with 25+ years of experience in the industry, I have dedicated my career to ensuring guest satisfaction and creating a captivating team culture. I am passionate about developing people and leading them to meet high expectations and accomplish lofty goals. Along the way, I also developed a thorough knowledge of the hospitality industry, a strong financial background and sound management skills. These I applied in managing operations to maximise profitability, ensure superior service and product quality, drive brand and value initiatives as well as hotel and venue performance. KEY ACHIEVEMENTS: As Hotel Director and member of the Start-up and Opening team, made major contributions to the development of Genting Hong Kong’s new brand, Dream Cruises from the ground up. This brand eventually launched Genting Dream, its first luxury cruise line in Asia. Rolled out a unique, RFID-based luggage collecting and tracking system as Assistant Director for Premium Guest Relations & Liaison. This led to significant annual savings for Genting’s cruise vessels as well as enhanced operational accuracy, efficiency and guest satisfaction. As F&B Manager, developed new produce and produce sourcing options resulting to up to $50K in annual savings. Likewise instituted a flexible manning system during low occupancy periods which achieved 10% in annual labour savings.KEY STRENGTHS Hotel Operations Management F&B Operations Management Financial Responsibility Guest Expectations Team LeadershipI am eager to further expand my network. Feel free to get in touch with me at n••••••••@hotmail.com

Experience

1. General Manager

   Regent Seven Seas Cruises

   Nov 2022 — Present · Miami, FL, US

Education

• Cornell University

  Master Certificate in Hospitality Management, Hospitality Management with Focus on Financial Management and Hotel Revenue Management

  2014 — 2015

• Hotel Management School in Velke Mezirici, Czech Republic

  Bachelor of Science (BS), Hotel Management

  1984 — 1988

Skills

• Hospitality
• Hotel Operations Management
• Hotels
• F&B Operations Management
• Workplace Safety
• Food
• Financial Analysis
• Quality Assurance
• Hospitality Management
• Pre-Opening Management
• Wine
• Banquet Operations
• Staff Development & Training
• Quality Assurance & Service Standards
• Menu Engineering
• Front Office
• Asset Management
• Guest Services Management
• Strategic Planning
• Menu Development
• New Restaurant Openings
• Restaurants
• Hotel Management
• Microsoft Excel
• Culinary Designs
• Budget Control
• Data Analysis
• Micros
• Fine Dining
• Menu Costing
• Banquets
• Budgets
• Food
• Complaint & Conflict Resolution
• Multi-Venue Team Management
• Hospitality Industry
• Computer Hardware
• People Skills
• Performance Management
• Budgeting