Norbert Drews
Head of Banking Operations (Interim) and Head of Partner (Vendor) Management @N26 Group
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WORK HISTORY
Head of Banking Operations (Interim) and Head of Partner (Vendor) Management @N26 Group
Lead and develop teams of dedicated professionals (120 internal + external FTE) in order to deliver best-in-class global banking operations across: Payment & SWIFT operations, Card management, Credit/Dunning & Collections, Account & Customer Data, Claims, Insolvencies and Mail distribution. In charge of the Banking Operations Excellence team focused on automation, improving process efficiency and scalability for existing and new markets, reporting and quality controls.
EDUCATION
Berlin Professional School – HWR Berlin
Master of Business Administration - MBA, Business Administration and Management, General
Landesbank Berlin AG - Berliner Sparkasse
Bank Clerk (Bankkaufmann)
Frankfurt School of Finance & Management
Certified Credit Risk Manager
Hochschule für Technik und Wirtschaft Berlin
Diplom-Wirtschaftsingenieur (FH), Wirtschaftswissenschaften, Ingenieurwesen, Controlling, Organisation
Deggendorf Institute of Technology
Certified Project Manager (in cooperation with Haufe Institut)
ABOUT NORBERT DREWS
More than 22 years in the financial industry covering positions and gaining experience in…
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