Noora Gilan

Global Community Manager @Malt Strategy

Berlin, DE

Launched and scaled a new global community to effectively support international expansion efforts and a diverse portfolio of Global Account Management (GAM) clients- Oversaw and optimized core community programs (including the Super Malter, Business Referral, and Associated Partner programs) to maximize their impact and alignment with company goals- Elevated the overall freelancer journey by designing and implementing automated workflows that created a more supportive and frictionless member experience- Designed and executed impactful global campaigns that successfully drove engagement, fostered a strong sense of belonging, and promoted the value proposition of the community- Empowered regional teams by serving as a central resource, providing essential tools and knowledge to meet specific market needs- Drove continuous improvement by analyzing community health metrics to measure program success and inform future strategy and innovation.

Metropolia University of Applied Sciences

Bachelor of European Business Administration, International Business

The Berlin School of Economics and Law

Bachelor of Business Administration - BBA, Business Administration and Management, General