Noor Yusuf
Enterprise CSM @ Semrush | Driving Revenue & Retention Through Strategic Customer Success | Community Builder | Author: Austin Builders
- Role
- Customer Success Manager (Enterprise Us) at Semrush
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Noor Yusuf
Approach each customer with the idea of helping them solve a problem or achieve a goal” Experienced in B2B SaaS cloud solutions, business development and account management. Specialized in having a deep understanding of a customers needs, goals and then consistently delivering a personalized guidance and support to ensure success of the partnership. My experience is through value-driven approach, while helping clients and individuals achieve their goals. In my free time -often during those restless, night-owl hours - I run Austin Builders, a storytelling series that spotlights the builders, dreamers, and change-makers shaping Austin’s future. Through intimate interviews and compelling brand narratives, we dive into what it truly takes to build something meaningful from the ground up - one story at a time: https://.austinbuilders.substack.com Key Skills-Sales Strategy -Relationship Management -Account Management -Sales Operations -Data Analytics -Sales Hunter Skills (Cold Calling and Cold emailing)-Renewal Management -Channel Partnership Development -Marketing Data Taxonomy -ROI Analysis -Business Value Demonstration -Multithreading Strategies -Upselling and Cross-selling -Personalized Outreach -Account Retention -Account Based Marketing -Presentation -Data Analysis -Data taxonomy And Standardization
Experience
Customer Success Manager (Enterprise Us)
Apr 2025 — Present · Austin, TX, US
Managing a $2M book of enterprise accounts for Fortune 500 brands across Finance, Healthcare, and Retail-Driving measurable growth through data-led SEO and digital marketing strategies-Leading QBRs to align on KPIs, performance benchmarks, and expansion opportunities-Collaborating cross-functionally with product, sales, and customer success teams-Delivering strategic insights to guide data-driven marketing decisions and KPI impact-Empowering global brands to increase visibility, organic traffic, and content performance
Education
University of Delaware
MEPI Exchange Program (Summer 2017), Political Science & Economics , Leadership
2017 — 2017
George Mason University
Digital Story Telling, Journalism
SV Academy
Sales & Customer Success
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