Nolan Melson

About Nolan Melson

Product Manager at Apple building AI-powered B2B OPS solutions that solve real problems. Former tech consultant, Army officer, and startup co-founder passionate about user-driven products, innovation, and supporting veterans and underrepresented groups in tech. Longtime SXSW contributor and mentor.Follow my writing on product management and AI: nolanfmelson.substack.com/subscribe

Experience

1. Product Manager Building Ops Tools

   Apple

   Jan 2022 — Present · Austin, TX, US

   Spearheaded the development and launch of a secure, air-gapped AI-powered OCR platform using Apple Vision Framework and fine-tuned LLMs, improving processing speed by double digit % Built and deployed intent-aware LLM workflows for AMR OPS adoption Designed and shipped features powered by RAG and real-time JSON transformations for automation and structured outputDefined product strategy and roadmap across AI, ML, and automation Delivered five major product launches to process thousands of purchase orders daily with sub single digit % error rates Drove end-to-end execution from customer discovery to production deployment. Partnered with design and research for intuitive user experiences that increased workflow efficiency by double digits % Mentored multiple veterans through programs like Veterans@Apple and Hiring Our Heroes.

Education

• Stanford University Graduate School of Business

  Summer Institute In General Management:, Finance, Accounting, Statistics, Economics, Operations, Strategy, Human Resources, Marketing

  2010 — 2010

• Penn Engineering

  Master of Computer and Information Technology (MCIT)

• United States Military Academy at West Point

  BS, Systems Engineering (Space Systems concentration)

  2007 — 2012

• Peking University

  Summer Study, Beijing International MBA Program

  2009 — 2009

• Texas McCombs School of Business

  MBA, Strategy & Innovation, Analytics, Product Management

  2019 — 2021

• Apple University

  Course

Skills

• Agile Methodologies
• Management
• Team Building
• Operations Management
• Recruiting
• Jira
• Military Operations
• Army
• Requirements Analysis
• Business Analysis
• Strategic Planning
• Sql
• Scrum
• Business Intelligence
• Social Media Marketing
• Information Technology
• Security Clearance
• Negotiation
• Marketing Strategy
• Team Leadership
• Data Validation
• Systems Engineering
• Nonprofits
• Requirements Gathering
• Salesforce.com Administration
• Public Speaking
• Rfp Generation
• Brazilian Portuguese
• Unemployment Insurance Industry
• Social Media
• Data Analysis
• Business Strategy
• Next Generation 9-1-1
• Sales
• Defense
• Social Networking
• Operational Planning
• Project Management
• Mandarin
• Lean Six Sigma