Nolan Davidson
Student Involvement Coordinator at Berry College & Customer Service Staff at Publix
- Role
- Customer Service Staff at Publix Super Markets
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Nolan Davidson
With a unique set of priorities comes a unique set of skills. From a very young age, I found myself fascinated by the nuances and minutiae of the world around me. I have carried this curiosity with me into adulthood. I believe that we learn primarily through firsthand observations and real-life experiences. Despite my natural inclination towards a more reserved social life, I have made it into a mission to mentally process every person I interact with, even tangentially. Performing professional roles that assess and manage real people has become a core feature of applying my natural attention to detail to the real world. In over four years of working customer service — most of that time spent in a supervisor position — I have interacted with hundreds of associates and tens of thousands of customers, understanding their individual desires, needs, and priorities in order to build a more streamlined social system. I have also engaged these skills in my on-campus jobs during my college years on both small-scale and large-scale levels. More intimately, I was an assistant for communications and records in the English department and I served as an RA on a dormitory hall that had a deep-seated love for shenanigans. In serving the entire college community, however, I also worked with planning campus-wide events on the activities board and eventually took management of the online engagement and involvement programs used by student organizations on campus in order to measure and evaluate the student body’s interests.In my spare time, I also enjoy allocating my abundance of attention towards music and writing. As a drummer of fifteen years and a student of language, I hope to never relinquish these core interests as hobbies to nurture almost as an extension of my own mind. And above all, I hope to have a positive effect on the world, much like any protagonist of reality should.
Experience
Customer Service Staff
Jun 2018 — Present
Manage customer service desk operations such as refunds, lottery, phone calls, and money services - Oversee customer service department in order to maximize front-end productivity and customer satisfaction - Maintain cash accountability, manage safe contents, and deposit cash totaling up to nightly
Education
Berry College
Bachelor of Arts with Honors - BAH, Public Relations & English
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