Noel Wheeler
Support Operations Service Owner @ServiceNow
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WORK HISTORY
Support Operations Service Owner @ServiceNow
EDUCATION
Capella University
Master's of Science, Training and Performance Improvement
Friesen, Kaye and Associates
Instructional Design Certification, Instructional Design
Columbia College
Bachelor of Arts, Music Business
Franklin Covey
Focus: Achieving your Highest Priority Certified Trainer, Time Management
Langevin Learning Services
NA, Training and Development
SKILLS
ABOUT NOEL WHEELER
Specialties: • Service Management: Strategy, Design, Transition, Operations, Continuous Improvement; ServiceNow Certified Systems Administrator • Metrics Based Decision Making• Vendor Relationship Management• Implementation/Management of SDLC• Application Management• Portfolio Management• Project Management• Integration Implementation• Business Development• Product Launch and Delivery • Technical Training Design• Curriculum Development• Training Implementation and Evaluation• Human Performance Improvement
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