Noelle Matthews
Operations and Service Excellence | Curious, Analytical, and Growth-Oriented
- Role
- Real Estate & Customer Experience Manager at Prologis
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Noelle Matthews
Noelle Matthews is a real estate and operations leader with over 15 years of experience spanning property management, real estate operations, and customer-focused service environments. She currently serves as a Real Estate & Customer Experience Manager at Prologis, supporting the Portland market’s industrial portfolio, where she focuses on operational performance, customer relationships, and delivering proactive, high-quality service. Prior to joining Prologis, Noelle spent over eight years with Urban Renaissance Group, where she managed a portfolio of Class A and historic office and retail assets in downtown Portland. She led day-to-day operations, leasing, and financial performance, including capital projects and tenant improvements, complex financial reporting, and lease execution in partnership with ownership and brokerage teams. Earlier in her career, Noelle held leadership roles across both property management and hospitality-driven environments. She oversaw a unit residential portfolio in California and helped launch a real estate company in Baja California Sur, where she led branding, marketing, and business development initiatives. Her background in high-touch service environments continues to shape her approach to operations, with an emphasis on responsiveness, adaptability, and strong relationship management. In addition to her real estate experience, Noelle holds a Master of Science in Data Science from Willamette University, bringing a data-informed perspective to operational decision-making, reporting, and process improvement. She also holds a Bachelor of Arts from Willamette University and maintains real estate licenses in California and Oregon. Outside of work, Noelle is driven by curiosity and exploration. She enjoys experiencing cities through film photography and local food, runs regularly and participates in half marathons, and started a long-distance baking club as a way to stay creative and connected. She also volunteers with Make-A-Wish Oregon and is known for saying yes to new experiences, from outdoor adventures to entirely new skill sets.
Experience
Real Estate & Customer Experience Manager
Apr 2026 — Present · Portland, OR, US
Education
Willamette University
Master of Science - MS, Data Science
Institute for Integrative Nutrition
Wellness Coach, Holistic Health and Nutrition
2012 — 2013
Willamette University
BA, Politics, Sociology
2003 — 2007
Yogamea Hatha Yoga
200hr, Yoga Teacher Training/Yoga Therapy
2015 — 2015
Skills
- Customer Service
- Advertising
- Conducting Interviews
- P&L Responsibility
- Terminations
- Real Estate
- Team Management
- Recruiting
- Staff Development
- Excel
- Social Media Marketing
- Outlook
- Administrative Assistants
- Event Planning
- Vendor Management
- Holistic Health
- Knowledge Management
- Microsoft Office
- Sales
- Mentoring
- Executive Administrative Assistance
- Supervisory Skills
- Yoga
- Word
- Process Scheduler
- Hospitality
- Event Management
- Property Management
- Vendor Relations
- Public Speaking
- Social Media
- Scheduling
- Purchasing
- Retail
- Customer Relations
- Team Building
- Inventory Management
- Coaching
- Hiring
- Budgeting
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