Noella Frail
Senior Technical Success Engineer
- Role
- Sr, Technical Success Engineer at Splunk
- Location
- Jonesborough, TN, US
- LinkedIn followers
- 500 followers
About Noella Frail
SummaryService Delivery Operations Manager/Business Analyst many years’ experiences in Enterprise IT. Recognized for being able to articulate and bridge gaps between the business and technology. Proven ability to delight the customer, build strong client relationships and team unity within a diverse, matrix environment. Able to effectively manage multiple projects simultaneously, covering multiple disciplines.
Experience
Sr, Technical Success Engineer
Jan 2024 — Present
Education
Bryant and Stratton
AAS Degree, Accounting
1990 — 1992
Skills
- Service Delivery
- Vendor Management
- Disaster Recovery
- Itil
- Process Improvement
- IT Service Management
- Change Management
- Program Management
- Information Technology
- Sla
- System Deployment
- Servers
- IT Management
- Security
- Pmp
- IT Outsourcing
- IT Operations
- Management
- Service Management
- Service Desk
- Data Center
- Problem Solving
- Software Documentation
- Unix
- Integration
- Hp
- Incident Management
- Troubleshooting
- Sharepoint
- System Administration
- IT Strategy
- Analysis
- Lotus Smartsuite
- Messaging
- Technical Support
- Microsoft Office
- Project Planning
- Citrix
- Visio
- Problem Management
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