Noel Thomas
“Choose a job you love, and you will never have to work a day in your life.” – Confucius
- Role
- Client Success Director at New Path Coaching
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Noel Thomas
With a strategic and customer-focused approach to relationship management in sale and product marketing roles, I’ve been recognized as a valued team member who overdelivers on all promises for more than 15 years.I’m a strong communicator who quickly builds rapport with customers by solving problems proactively and establishing trust. I love connecting with internal and external stakeholders, and I am ready to take on new challenges.Connect with me today!
Experience
Client Success Director
Oct 2021 — Present · Portland, OR, US
Owning the ultimate gross and net retention targets. Analyzing large data sets to identify common churn indicators and design intervention strategies to execute. Defining the inputs, weighting, and overall reliability of the company’s customer health scoring model. Optimizing the entire customer journey, from kickoff to renewal, to ensure the process is repeatable, scalable, and efficient.
Education
Oregon State University
Bachelor of Arts (B.A.), Communication, General
2008 — 2010
Skills
- Sales
- Merchandising
- Marketing
- Product Marketing
- Management
- Sales Operations
- Sales Management
- Social Media Marketing
- Marketing Strategy
- Leadership
- Strategic Planning
- Account Management
- Customer Service
- Social Media
- Microsoft Office
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