Noel Smiddy

About Noel Smiddy

Experienced Information Technology Manager with a demonstrated history of working in the…

Experience

1. Sr Manager, Enterprise Application

   PowerSchool

   Mar 2021 — Present · Cincinnati, OH, US

   As the Sr. IT Application Manager, responsible for ensuring the functionality, security, integration, and overall effectiveness of cloud-based tools that support various functions within PowerSchool. With SaaS as a foundation for productivity, data analysis, and communication tools, this role is essential to optimizing application performance, enhancing user experience, and aligning technology with strategic business goals.• Budgeting and Cost Optimizationo Develop and manage the budget for SaaS enterprise applications, anticipating both price adjustments and additional licensing requirements to support organizational growth.o Identify cost-saving opportunities by consolidating similar tools, optimizing usage, and renegotiating vendor contracts to maximize value.• Cross-Functional Collaboration and Stakeholder Managemento Partner with business leaders across departments to understand their requirements and translate these needs into technical solutions.o Act as a liaison between IT and other teams, ensuring alignment of application usage with business objectives and promoting measurable value.o Enforce governance policies for SaaS usage, security, and compliance to ensure responsible and secure utilization of resources.• SaaS Vendor and License Managemento Establish and maintain strong relationships with SaaS vendors, working closely with Procurement to negotiate favorable terms and service levels.o Ensure applications are compliant with licensing agreements, manage renewal timelines, and regularly assess vendor performance to ensure they meet PowerSchool\'s standards.• Application Configuration Management Database (CMDB)o Built and maintain a comprehensive CMDB to manage all SaaS applications across the organization, capturing essential data for application tracking and optimization.o Utilize the CMDB to create analytics on PowerSchool’s SaaS footprint, providing insights for strategic decision-making and cost management.

Education

• Cincinnati State Technical and Community College

  Associate’s Degree, Network Administration

  2007

• Colorado State University Global

  Bachelor of Science (B.S.), Information Technology

  2012 — 2014

Skills

• Html
• Software Installation
• Data Center
• Troubleshooting
• Quality Assurance
• Microsoft Exchange
• Salesforce.com
• Virtualization
• Networking
• System Administration
• Cisco Technologies
• Leadership
• Computer Hardware
• Operating Systems
• Active Directory
• Windows Server
• Servers
• Network Administration
• Technical Support
• Vmware Infrastructure
• Laptops
• Vmware
• Collaboration
• Cloud Computing
• Management
• Help Desk Support
• Customer Service
• Disaster Recovery
• Team Leadership
• Software Documentation
• Program Management
• Testing
• Customer Satisfaction
• Sharepoint