Noel Hernandez

Manager, Post Cruise Contact Center

Role: Manager, Post Cruise Contact Center at Carnival Cruise Line
Location: Miami, FL, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Manager, Post Cruise Contact Center
Carnival Cruise Line
Nov 2023 — Present · Miami, FL, US

Skills

Customer Service
Leadership
Project Management
Budgets
Program Management
Microsoft Office
Team Leadership
Management
Operations Management
Project Planning
Microsoft Excel
Powerpoint
Public Speaking
Microsoft Word
Teamwork
Hospitality
Troubleshooting
Coaching
Change Management
Tourism
Outlook
Hyperion
Tableau
Hospitality Industry
Cruises
Group Cruises

Contact information

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Work email
n••••••••@carnival.com
Personal email
•••••@•••••.com
Direct dial
+13•••••••92

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Current company

Carnival Cruise Line

Travel Arrangements · 28K employees · Miami, Florida, United States

Since our founding in 1972, Carnival Cruise Line — "The World’s Most Popular Cruise Line®” — carries millions of passengers every year. We offer a fun and unique career destination for a wide range of professionals in Marketing, IT, Accounting/Audit, Finance, Marine Operations and Human Resources, just to mention a few. We also offer remote opportunities flexibility for select positions. Headquartered in sunny South Florida, team members have access to a multi-station cafeteria, Starbucks (with cafecitos! - It's a Miami thing...), car wash, in-person TechBar services, an onsite floral vendor and a fully equipped gym. We offer top of line benefits including: health, dental, 401K matching, commitment to continued learning & development, employee stock purchase discount, cruise discounts for employees and more! We are committed to a culture of diversity, equity and inclusion for our shoreside and shipboard team members, as well as our guests. We are proud to be part of a family of companies owned by Carnival Corporation & plc, a Fortune 200 Company, which includes sister lines Princess Cruises, Holland America Line and Cunard Line, among others. We pride ourselves on delivering fun, memorable vacations to our guests by offering a wide array of quality cruises which present outstanding value for the money.

carnival.com

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