Noel Garcia Lopez

Senior Account Manager @Towne

Fort Lauderdale, FL, US

Financial & Compliance: I am directly responsible for driving profitability and improving the account\'s financial performance. I ensure absolute accuracy in all payroll, forecasting, and financial reporting. I manage business metrics and guarantee that we adhere to all contracts and policies.Client Relationship: I proactively build loyalty and cultivate strong relationships with our clients through regular communication. My key focus is ensuring the entire team is aligned on exceeding client expectations. I also provide strategic information to leadership regarding any client changes or potential expansion possibilities.Service Delivery: I am responsible for ensuring a consistent, high-quality service experience across every shift. I efficiently manage our labor resources and work to integrate our company standards perfectly with the client’s service goals.Team Leadership: I focus on recruiting, developing, coaching, and retaining a high-performing team. I conduct regular performance appraisals, delegate responsibilities effectively, and maintain clear communication with my District Manager.Operations & Risk: I actively manage safety, security, and loss prevention efforts. I ensure all associates are trained, and that claims and incidents are reported promptly and accurately. I strictly adhere to all employment and payroll policies to minimize risk. I also utilize all company business systems for asset control and ensure all tasks are completed with integrity and confidentiality.In summary, my primary goal is to manage the P&L, lead the people, and strengthen the partnerships that define the account\'s success.

IUTIRLA

Computer Science, Information Technology