Noah Unor
DevOps Engineer of Automations | Infrastructure Migration | Customer Success Engineering
- Role
- Senior Customer Success Engineer(Devops) at SAP
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Noah Unor
As a DevOps Engineer with a strong educational foundation in Computer Science from…
Experience
Senior Customer Success Engineer(Devops)
Jul 2022 — Present
Spearheaded an automation program using python to help integrate our ServiceNow ticketing platform to Slack for easier communication and upkeep during the lifespan of a ticket- Collaborated with cross-functional teams to resolve complex cloud and network-related customer tickets, troubleshot and diagnosed cloud infrastructure issues, addressing network connectivity, configuration, and performance challenges, providing timely and effective solutions to ensure customer satisfaction and system uptime- Directed and implemented multiple application and database migrations to SAP\'s Converged Cloud, ensuring seamless transitions and optimized performance- Utilized various SAP cloud services, such as SAP HANA, SAP Cloud Platform, SAP Data Intelligence, SAP API Management, and SAP Business Technology Platform, to create a modern web application with microservices- Prepared capacity and architecture plans to create the SAP Cloud environment to host migrated IaaS VMs and PaaS role instances for refactored applications and databases- Implemented secure Dockerfiles for building images that minimize vulnerabilities, optimize performance, and ensure flawless functionality.
Education
Lincoln University
Bachelor's degree
2016 — 2020
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