Noah Sheer
Customer Success Manager at Trustwell | Driving Customer Satisfaction
- Role
- Customer Success Manager at Trustwell
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Noah Sheer
With over 13 years of experience in the hospitality industry and food service, I am a…
Experience
Customer Success Manager
Mar 2022 — Present
Started with FoodlogiQ and company was acquired by Trustwell in February 2023, continued in same role post acquisition.•Cultivated strong relationships with software customers, ensuring timely communication and adherence to deliverables. • Conducted annual business reviews to enhance customer satisfaction and secure contract renewals. • Collaborated with the technical support team to resolve software issues, driving feature adoption in 50% of accounts.
Education
New England Culinary Institute
AOS, Culinary Arts
2003 — 2006
New Hampton School
High School Diploma, College Prep
2000 — 2004
New England Culinary Institute
BS, Restaurant and Hospitality Management
2003 — 2006
Skills
- Cooking
- Hospitality Industry
- Fine Dining
- Team Building
- Restaurant Management
- Leadership
- Culinary Skills
- Hospitality Management
- Training
- Banquets
- Social Media
- Menu Development
- Event Management
- Catering
- Food
- Hospitality
- Wine
- Food & Beverage
- Customer Service
- Hotels
- Budgets
- Food
- Restaurants
- Event Planning
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