Noah Daly
Infrastructure Manager at McLennan Community College
- Role
- Infrastructure Manager at Mclennan Community College
- Location
- Waco, US
- LinkedIn followers
- 500 followers
About Noah Daly
U.S. Army veteran and IT leader with 25+ years advancing technology across higher…
Experience
Infrastructure Manager
Jun 2021 — Present · Waco, TX, US
Responsible for the delivery of core information technology infrastructure services that support the education of students and staff members.Responsible for the direct supervision and performance evaluation of three staff members; Network Administrator, System Administrator, and Phone System Specialist.Mentor department staff to develop and implement cross functional incident response plans.Train tier one and two technicians to resolve customer support requests at the lowest level, resulting in reduced tier three escalations and more timely support request resolution.Manage and supervise support vendors; conduct quote solicitation, evaluation and selection for; professional services and equipment purchases, coordinate block hour support engagements.Provide weekly status updates to departmental report for submission to organization leadership.Manage competing priorities between ongoing projects and operational support needs, select effort in the best interest of the organization.Plan and execute projects to replace aging IT infrastructure, rid organization substantial IT debt, and replace develop lifecycle replacement strategy for all infrastructure equipment.
Education
Tarleton State University
Bachelor’s Degree, Business Management
2017 — 2018
McLennan Community College
Associate of Arts (A.A.), General Studies
2015 — 2017
Skills
- Windows Server
- Vsphere
- Leadership
- Vmware Workstation
- Comptia Security+
- Network Administration
- Long Term Planning
- Team Building
- Windows Server 2008
- Comptia Network+
- Risk Management
- Vmware Esx
- Troubleshooting
- Regulatory Compliance
- Self-Disciplined
- Openfire
- Supervision
- Adobe Connect
- Windows
- Military Operations
- U.s. Army
- Oral Communication
- Dod
- Security
- International Relations
- Operational Planning
- Directory Services
- Security Clearance
- Written Communication
- Vmware Infrastructure
- Vmware Fusion
- Mac Os X Server
- Computer Security
- Microsoft Sql Server
- Short Term Planning
- Signal Flow
- Military
- Window Server 2003
- Vmware Thinapp
- Network Security
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