Noah Chaikin
Customer Experience Associate @Thescore
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WORK HISTORY
Customer Experience Associate @Thescore
Toronto, ON, CA
Delivered real-time customer support across digital sports platforms with a focus on responsiveness and clarity.•Analyzed user feedback to identify recurring issues, escalating insights to product teams for platform improvements.•Supported high-traffic events (e.g, major sports playoffs) with efficient troubleshooting under pressure.•Enhanced customer satisfaction by consistently exceeding response and resolution time targets.
EDUCATION
University of Waterloo
Bachelor of Arts - BA
Harvard University
Master's degree
ABOUT NOAH CHAIKIN
I am a Harvard Master’s graduate in International Relations program (Class of 2026)…
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