Nima Mohammadi
Customer Service Representative @Io Solutions Contact Center
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WORK HISTORY
Customer Service Representative @Io Solutions Contact Center
Montreal, QC, CA
Addressed customer billing inquiries with clarity, ensuring effective resolutions and thorough documentation using advanced CRM tools. • Demonstrated exceptional verbal communication and multitasking skills in a fast-paced environment, enhancing customer satisfaction. • Collaborated with cross-functional teams to resolve complex technical issues, contributing to timely problem resolution. • Presented tailored exclusive offers, boosting sales and customer engagement significantly.
EDUCATION
Islamic Azad University Central Tehran Branch
Bachelor of Engineering - BE, Mechanical Engineering
Momtaz Iran High
High School Diploma, Mathematics
Concordia University
Master of Engineering - MEng, Mechanical Engineering
ABOUT NIMA MOHAMMADI
Mechanical Designer with a Master’s degree and almost 5 years of experience in mechanical…
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