Nizar Mamouni

Data Scientist & Business Analyst @Mecklenburg County

Charlotte, NC

Designed and executed comprehensive data collection and cleaning pipelines, overcoming accessibility challenges to ensure data accuracy and reliability for analytics. Developed and managed interactive Power BI dashboards, including MeckPass and Program Fill Rate, driving actionable insights and operational improvements across regional departments. Applied advanced machine learning techniques, such as K-Means clustering and Random Forests, to optimize staffing schedules and resource allocation, increasing efficiency by 30% and reducing costs by 20%. Conducted sentiment analysis and topic modeling on customer feedback using TextBlob and LDA, delivering insights that informed service quality enhancements and increased customer satisfaction. Led the \'Parks Ops Rentals\' initiative, creating and deploying FY24 project metrics through eight comprehensive dashboards, significantly improving performance tracking and decision-making. Leveraged predictive modeling to identify trends and forecast resource needs, enabling more strategic allocation and long-term planning for county operations. Collaborated with cross-functional teams to streamline data workflows, improve reporting accuracy, and reduce analysis turnaround times. Championed data-driven strategies that supported growth initiatives, positioning the organization for enhanced operational agility and scalability.

UNC Charlotte School of Data Science

Master's degree

University of North Carolina at Charlotte

BS in Mathematics for business