Nicholas Lozzi
Customer Success | Account Management | 10+ Years in Ops, Hospitality & Customer Service
- Role
- Operations Management at Enterprise Mobility
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nicholas Lozzi
I work in operations roles where things need to run on time, every day, with real assets,…
Experience
Operations Management
Nov 2020 — Present · Seattle, WA, US
Lead day-to-day branch operations, overseeing team performance, customer service, and fleet logistics• Achieved the highest customer satisfaction scores in the branch across multiple periods • Built partnerships with insurance providers, body shops, and hotels to streamline service and drive revenue• Improved fleet utilization and daily logistics through planning, forecasting, and vendor coordination• Consistently exceeded branch performance goals related to revenue growth and operational efficiency
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