Nydia L Mejias
Customer Success & Account Management Leader | Seasoned SaaS & Cybersecurity Solutions Expert | Insightful Customer Advocate | Growing NRR 94-128% Historically
- Role
- Director of Account Management at Logically
- Location
- Elgin, IL, US
- LinkedIn followers
- 500 followers
About Nydia L Mejias
My commitment to enhancing customer relationships has been the cornerstone of a strategy…
Experience
Director of Account Management
Aug 2025 — Present · US
Lead a North America team of 8 Account Managers focused on value engineering and net revenue retention. • Foster strong relationships with a loyal customer base to enhance Cyber First, Future Ready strategy and enhance client satisfaction. • Implement strategies that drive customer success and optimize customer solution roadmaps.• Collaborate with cross-functional teams, senior and executive leadership to align on customer needs and business objectives.
Education
University of Florida
Graduate Certificate
2017 — 2018
Augsburg University
BA
1997 — 2001
Strayer University
Master of Public Administration (MPA)
2010 — 2011
Skills
- Translation
- Visio
- Process Management
- Escalation Process
- Saas
- Communication
- Project Management
- Program Management
- Sales
- B2b
- Business Development
- Negotiation
- Customer Service
- Vendor Relationships
- Globalization
- Management
- Business Analysis
- Account Management
- Analysis
- Vendor Management
- Document Management
- Pmo
- Business Process Development
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