Nicole Lebeau Fomin
Senior Technical Account Manager at Cohesity
- Role
- Senior Technical Account Manger at Cohesity
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Nicole Lebeau Fomin
As a Technical Account Manager, I’m passionate about helping clients unlock the full…
Experience
Senior Technical Account Manger
Jul 2025 — Present · Austin, TX, US
As a Senior Technical Account Manager at Cohesity, I serve as a strategic advisor and trusted partner to our enterprise customers, driving adoption, retention, and long-term value realization of Cohesity’s data security and management platform. I collaborate closely with customer stakeholders and cross-functional internal teams—including Sales, Product, Engineering, and Support—to ensure seamless onboarding, continuous success, and alignment with each customer’s business objectives.Key Responsibilities:• Own the post-sales relationship for a portfolio of strategic accounts, ensuring high levels of satisfaction and platform utilization.• Lead customer onboarding, health assessments, success planning, and executive business reviews.• Serve as the voice of the customer internally, advocating for customer needs and collaborating on product enhancements and roadmap planning.• Identify opportunities for growth and expansion through value delivery and customer insight, contributing to renewal and upsell strategies.• Develop scalable customer success processes and best practices in a fast-paced, hyper-growth environment.
Education
Seminole State College of Florida
Associate's Degree
2007 — 2009
Rollins College
Bachelor of Arts (BA)
2009 — 2011
Skills
- Editing
- Microsoft Word
- Student Financial Aid
- English
- Event Planning
- Outlook
- Leadership
- Salesforce.com
- Public Speaking
- Research
- Microsoft Excel
- Powerpoint
- Data Entry
- Enrollment Management
- Social Networking
- Training
- Recruiting
- Staff Development
- Administration
- Interviewing
- Social Media
- Windows
- Marketing
- Student Affairs
- Critical Thinking
- Admissions
- Interviews
- Leadership Development
- Microsoft Office
- Sales
- Customer Service
- Higher Education
- Spanish
- Teamwork
- Teaching
- Time Management
- Account Management
- Community Outreach
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