Nkiruka Ude
Operation Support Associate @Cetera Financial Group
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WORK HISTORY
Operation Support Associate @Cetera Financial Group
Respond to telephone support inquiries from Financial Advisors, their supporting staff in the field, and end clients-Provide ongoing service-focused support for all aspects of Cetera web portals, and identify trends-Provide support to our advisors and end-clients with the navigation and use of various systems associated with the Broker/Dealer -Troubleshoot and resolve product or service problems; determining the cause and explaining the best solution to resolve the…
EDUCATION
Los Angeles Southwest College
Associate of Arts - AA, Liberal Arts and Sciences, General Studies and Humanities
Merit America
Google IT Support Professional Certificate, IT Support
Los Angeles Southwest College
Associate of Arts - AA, Social and Behavioral Studies
The University of Arizona Global Campus
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
ABOUT NKIRUKA UDE
Proactive and experienced Customer Success Manager with over 5 years of commensurate…
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