Nikhil Kale
Branch Manager | Gold Loan Operations | Banking & NBFC | Retail Lending, Sales, Compliance
- Role
- Branch Manager Gold Loan at Capri Global Capital Ltd.
- Location
- Surat, GJ, IN
- LinkedIn followers
- 500 followers
Experience
Branch Manager Gold Loan
Mar 2025 — Present · Surat, IN
Lead end-to-end branch operations with complete ownership of gold loan business performance, customer experience, and regulatory compliance.• Manage the full gold loan lifecycle including customer acquisition, gold appraisal, KYC & AML verification, loan sanctioning, disbursement, collections, and recovery.• Drive branch revenue growth through effective cross-selling of insurance, top-up loans, and allied financial products.• Ensure strict adherence to RBI guidelines, internal audits, risk management policies, and compliance standards.• Monitor daily branch operations including cash management, documentation accuracy, and audit preparedness.• Train, mentor, and supervise branch staff to improve productivity, service quality, and target achievement.• Implement local sales and marketing initiatives to increase market penetration and customer base.• Consistently contribute to branch profitability, operational efficiency, and customer retention.
Education
Sir S. A. C. M. A. Commerce College
Bachelor of Commerce - BCom, Commerce
Jeevan Vikas Higher Secondary School
Higher Secondary Certificate (HSC), Commerce
Jeevan Vikas Secondary School
Secondary School Certificate (SSC)
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