Niz Safrudin
Director, SAP Experience & Human-centered Ai @Mindset Consulting, LLC
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WORK HISTORY
Director, SAP Experience & Human-centered Ai @Mindset Consulting, LLC
New York, NY, US
My role focuses on ensuring SAP customers realize value from their investments in S/4HANA and SAP Business AI through meaningful user experience. I do this by engaging in a strategic advisory capacity for customers transformation initiatives, and creating Mindset\'s proprietary tools & accelerators—powered by AI—to deliver impactful results.Key Responsibilities:• Transforming business model & processes through S/4HANA with AI-enabled automation, optimization, and augmentation of the human experience• Identifying, prioritizing & delivering high-impact AI use cases across SAP platforms (S/4HANA, SAP Business Technology Platform)• Defining & tracking success metrics (ROI, efficiency gains, cost savings) to measure business impact• Driving R&D in Mindset\'s product development for customer\'s S/4HANA UX transformation initiatives• Delivering thought leadership in human-centered AI within the SAP landscape
EDUCATION
Jerudong International School
The University of Queensland Certificate IV Foundation
Queensland University of Technology
Doctor of Philosophy (Ph.D.)
QUT (Queensland University of Technology)
University Entry Diploma
Queensland University of Technology
Bachelor of Information Technology (Honours)
Queensland University of Technology
Bachelor of Information Technology
ABOUT NIZ SAFRUDIN
Ex-social scientist & global citizen. Lived & worked in Australia, Asia, Europe & now North America. I have a PhD (Permanent head Damage) in Business Transformation Management with digital technologies, a.k.a. digital transformation. I enjoy blending creativity, business logic & emerging technologies to help organizations strategize their portfolios, run innovation programs & much, much more. I specialize in:• Bringing multi-disciplinary people together to make innovation real• Re-imagining better business processes with design thinking & applied research• Co-creating use cases with platform technologies like ML, AI, data analytics to realize measurable valueI geek out on:• Blending art & science in my approach to work, and social innovation • Thought leadership & public speaking on human-centered transformation• Bridging digital & physical worlds via experiential design & cutting-edge technologies
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