Nizar El-Chamaa
Technical Account Manager @Symphony
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WORK HISTORY
Technical Account Manager @Symphony
London, GB
I oversee technical and product operations with enterprise accounts and work in close collaboration with Sales, Solutions Architects, Support, Product and Engineering teams to ensure Symphony’s products and services meet clients’ expectations. I am jointly accountable with account managers for retaining and growing revenue and market share with larger enterprise accounts. I hold a 360 degree view of the health of my assigned accounts and any product dependencies. I work closely with clients to understand their requirements and qualify priorities prior to engaging internal teams. Equally I ensure that Symphony is prepared to handle any anticipated growth in users or usage of the product.
EDUCATION
University of Hertfordshire
BSc Hons, Computer Science, 2:1
ABOUT NIZAR EL-CHAMAA
With over 20 years experience in IT, I am passionate about supporting clients in finding the best solutions for the challenges they face in order to drive transformation in their business. I am a people person with excellent presentation skills and the ability to articulate technical and non-technical concepts to audiences at all levels and size. With deep knowledge of the Cloud and the Data Centre including AWS, GCP, APIs my aim is to deliver solutions and ideas to my clients that solve their problems. Outside of my work, I try and make a difference in the lives of children and my local community by coaching a youth football team.
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