Nizar Yaghi
VP of Operations @Pmc Wireless
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WORK HISTORY
VP of Operations @Pmc Wireless
US
Fostering a goal-oriented culture, establishing excellent customer relationships, and optimizing P&L through automated manual processes and strategic project leadership.• Spearhead innovative initiatives, including driving the implementation of a complex CRM/ERP system that automated many manual processes.• Steer the transformation of the order management process, resulting in a 45% reduction in fulfillment cycle time, by building a robust intake process and implementing solutions for expeditious delivery of products and services.• Execute baseline surveys, lead exploration sessions, and deliver Root Cause Analysis (RCA) initiatives to identify and address critical issues, leading to enhanced operational efficiency and streamlined processes.• Focus on developing comprehensive matrices for project evaluation, established performance scorecards and measurement systems, and designed performance improvement plans that optimized company and department processes.• Provide strategic guidance to company leadership on key decisions, develop robust business plans, and lead several productivity improvement initiatives that resulted in cost reduction, revenue growth, and overall business model transformation.
EDUCATION
Georgia State University
Doctorate in Business
Rensselaer Polytechnic Institute
M.S.
Jordan University of Science and Technology
B.S.
ABOUT NIZAR YAGHI
As an Executive Operations & Analytics Leader, I have a focus in high tech, energy, and telecommunications sectors. I have leveraged 15+ years of expertise in transforming organizational strategy, initiatives, processes, systems, and cost structure.It is my passion and desire to drive measurable results through a combination of data-driven insights, stakeholder engagement, and innovative system implementations. Key Achievements Include: Possess Doctoral degree in Business Administration with focus on statistical modeling and methodologies Leverage strong expertise in statistical and data analysis using various software and tools including Qlik/Tableau, PLE (Advanced statistical modeling software), SPSS, and Minitab Fostering a goal-oriented culture, establishing excellent customer relationships, and optimizing P&L through automating processes and strategic project leadership resulting in 30% revenue increase. Steer the transformation of the order management process, resulting in a 45% reduction in fulfillment cycle time, by building a robust intake process and implementing solutions for expeditious delivery of products and services Directed a global team of 10 across India, Sweden, and the UK, driving a 25% increase in lead conversions and a 35% enhancement in onboarding through data-driven strategies Oversaw a $25M budget and led 160 managers and technicians, achieving a 20% cost reduction and identifying 10+ new revenue channels through disciplined procedures and innovative technologies, fostering a culture of rigor and reliability Influenced budget management and directed a global team across Spain, Germany, the EU, and North America, optimizing system performance and earning the President’s Quality Award for cost-saving initiatives at General ElectricContact me through this profile if you wish to connect.
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