Nizar Ouertani
Expert Cisco Ucce @Néosoft
Rueil-Malmaison, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2019 — Present
Expert Cisco Ucce @Néosoft
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Paris, FR
SKILLS
Contact Center ManagementCisco Systems ProductsCisco UcsJavaVpnOracle OlapVmware EsxDnsIntegrationOpenfireFirewallsIvrCisco TechnologiesCisco VoipBusiness IntelligenceJabberEsxiOtrsWeb ServicesContact Centre TechnologyScrumElastixVxmlMplsTestlinkIpsecGlpiMantisIpSiebelCollaborationAsteriskMicrosoft Sql ServerUnified CommunicationsCisco Call ManagerNetworkingH.323Contact Center OperationsSip3g
ABOUT NIZAR OUERTANI
Experienced Project Manager with a demonstrated history of working in the telecommunications industry. Strong program and project management professional skilled in Customer experiences (CX), Cisco UCCE, Contact Center, CTI, CRM, IVR, Voice Portal, VXML, Voice Recording, WFM, CUIC Reporting, CC Business Intelligence
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