Nizam Uddin
Service Charge Team Leader @London Borough of Tower Hamlets
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WORK HISTORY
Service Charge Team Leader @London Borough of Tower Hamlets
Leading the Service Charges Finance function for leasehold properties at the Council. Responsible for directing and managing teams to ensure accurate collection, verification and reporting of cost data, enabling the production of timely Estimated and Actual Service Charge bills (including Major works).Responsibilities include:• Overseeing budget estimates, monitoring, variance analysis and reconciliations.• Producing clear financial/statistical reports and year-on-year comparisons to support decision-making.• Providing high-quality explanatory documentation to Leaseholder Services, ensuring transparency for leaseholders and stakeholders.• Supporting final accounts, audits, and responses to external queries (FOI, Ombudsman, Members Enquiries).• Leading team performance management, professional development, and fostering cross-service collaboration.• Driving continuous improvement, equality, sustainability, and organisational priorities.
EDUCATION
LSBU
Product Design Computing
SKILLS
ABOUT NIZAM UDDIN
I’ve spent over 13 years working in all areas of home ownership — from Freehold and Leasehold to Shared Ownership. Over that time, I’ve developed a solid understanding of how leasehold management works and why fairness, transparency, and trust really matter to leaseholders.I’ve led great teams, built strong working relationships, and helped deliver projects that made a genuine difference — from reducing arrears to improving communication and engagement with residents. What drives me most is spotting what’s getting in the way, finding simpler ways to do things, and creating systems that actually work for both residents and staff.Lately, I’ve focused more on Leasehold Service Charges — making sure they’re accurate, reasonable, and easy to understand. I’m always looking for ways to improve how we work and to provide services that are clear, efficient, and fair.
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