Niyati D.

WORK HISTORY

EDUCATION

ABOUT NIYATI D.

I’m a Technical Product Manager with 8+ years of experience delivering enterprise SaaS, digital payments, and cybersecurity products across B2B and D2C markets. My foundation in Project and Program leadership has evolved into full-cycle product ownership, giving me a unique edge in aligning business goals with scalable, outcome-driven strategies, while ensuring execution excellence through Agile delivery and cross-functional coordination.Launched high-impact products, amplified user experience, and aligned global stakeholders across engineering, UX/UI, and business to deliver measurable business outcomes.Key Strengths: Product Leadership: Delivered 64+ features across SaaS, cybersecurity, and digital payment products, owning product vision, strategy, roadmap, prioritization, driving delivery through Agile framework. Technical Program Management: Managed end to end program management for payment platform at ICICI Bank and led 4 concurrent global beta programs with 80+ enterprise customers, resolving 250+ defects pre-GA and ensuring release readiness through risk tracking, stakeholder communications, and post-program assessments at Cisco. Customer Insight to Roadmap: Translated feedback from 80+ enterprise beta customers and a survey of 1M+ citizens into prioritized enhancements; shaping 15+ roadmap features, closing 12+ critical gaps pre-build and amplified user experience. Cross-Functional Collaboration at Scale: Led execution across 200+ global stakeholders, 35+ teams, and 27 government departments, aligned priorities and delivered outcomes across complex, matrix environments. Automation: Integrated Webex AI Assistant with Cisco’s global beta testing portal to automatically capture and publish meeting minutes, eliminated manual documentation, and saved 4K+ annual hours for beta program managers. Generative AI: Leveraged Cisco’s native AI Assistant to enhance product documentation, automate beta program insights, and inform roadmap decisions, piloted early use of generative AI to accelerate release cycles and improve customer support. AI Feedback Intelligence (MIT Capstone Project): Designed an AI product that ingests and analyze multi-channel customer feedback, using NLP and ML algorithm to surface prioritized product insights. Applied MIT’s AI Design Process, built a data strategy, prototyped an explainable UI using HCI principles, and planned phased delivery using an agile framework.Let’s connect to discuss how I can contribute to your team\'a product vision or program success. Message me here on LinkedIn—I’d love to chat!