Niyamath Hussain
Retail Sales Trainer @Axis Bank
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WORK HISTORY
Retail Sales Trainer @Axis Bank
Chennai, IN
Trainer - Retail Credit Card sales Trainer | SBI Cards & Payment Services Limited |- Conduct training for M1, M2, and M3 executives based on monthly performance modules and learning roadmaps- Deliver On-the-Job Training (OJT) by shadowing field executives, providing real-time feedback, and coaching to improve pitch and conversion rates-Facilitate new hire induction programs across branches, ensuring strong process and product knowledge from day one-Develop and update training content, manuals, and e-learning modules to align with latest product and policy updates- Conduct regular assessments, online surprise tests, and feedback reviews to monitor learning effectiveness- Train staff on upselling, cross-selling, objection handling, and soft skills to enhance overall customer experience- Share fraud case studies and compliance alerts to create awareness and reduce operational risks- Recognize top performers and promote motivation through employee engagement programs- Work closely with sales managers and cross-functional teams to support business growth through targeted training- Ensure audit compliance and address any process gaps identified during training interventions.
EDUCATION
Dakshin Bharat Hindi Prachar Sabha
Bachelor of Arts - BA, Art/Art Studies, General
Vaagdevi College of Engineering
BTech - Bachelor of Technology, Mechanical Engineering
ABOUT NIYAMATH HUSSAIN
Results-driven professional with expertise in Power BI, CHATGPT AI & Tools, SQL, ML and general software development. Proven track record of transforming complex data into actionable insights. Seeking opportunities in Power BI and ML data associate roles or any developer-related positions. Passionate about leveraging technology to drive innovation and enhance business outcomes.Adept at collaborating with cross-functional teams to drive impactful solutions. Excellent problem-solving and communication skills, with a commitment to continuous learning and staying abreast of industry trends. Passionate about leveraging data-driven approaches to optimize decision-making processes.
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