Nivya Ujjwal

Decoding CX: One Process at a Time. Driving Customer Experience | Process Optimization | Digital Transformation Enthusiast

Role: Manager at airtel
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Nivya Ujjwal

Results-driven professional with expertise in customer experience, process digitization…

Experience

Manager
airtel
Jun 2024 — Present · Gurugram, IN

Education

Modern Academy Sr. Sec. School
Commerce
2016
Institute of Engineering and Technology
Master of Business Administration - MBA, Marketing
Trinity Institute of Professional Studies (TIPS,Dwarka)
Bachelor of Commerce, Business, Management, Marketing, and Related Support Services
2016 — 2019

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@airtel.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

airtel

Telecommunications · 101K employees · Gurgaon, Haryana, India

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

airtel.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Nivya Ujjwal

Experience

Manager

Education

Modern Academy Sr. Sec. School

Institute of Engineering and Technology

Trinity Institute of Professional Studies (TIPS,Dwarka)

Find verified contacts for anyone on LinkedIn